A Voopoo kit that will not fire is frustrating, yet the good news is that the cause is almost always simple and easy to fix at home. If your Voopoo kit is not firing, work through the basics in order: make sure it is turned on and unlocked, charge the battery, reseat the coil or pod firmly, clean the contacts of any e-liquid, then if it still will not fire, try a fresh coil, since a worn or faulty coil is the most common culprit. Here is the full troubleshooting guide.

For related help, our guide on Voopoo kit not charging fixes covers power issues. Our guide on how to adjust wattage and modes covers the controls.

Is it on and unlocked?

Start with the most common and easily missed cause: the device being off or locked. Most Voopoo mods turn on and off with five quick presses of the fire button, so if nothing happens when you press fire, try five clicks first. Many Voopoo devices can also be locked, often by three clicks of the fire button or a lock switch, which stops the device firing to prevent pocket activation. Check the screen for a lock symbol and unlock it if needed. On draw activated pods there is no button at all, so make sure you are inhaling firmly. It sounds obvious, yet this solves a surprising number of not firing problems.

Is the battery charged?

If the device is on and unlocked but still will not fire, check the battery. A flat battery is an obvious but frequent cause, so plug it in with the supplied USB-C cable and give it time to charge. Look at the screen or light for the battery level, since a very low battery may not have enough power to fire the coil. If it has been sitting unused for a while, it may simply have drained. Charge it up, then try again. If it charges and fires normally, that was all it needed, leaving you back in business with no further troubleshooting required.

Reseat the coil or pod

A poor connection between the coil or pod and the device is one of the most common reasons for a no fire or a check atomizer error. Remove the pod or unscrew the tank, then push the coil or pod firmly back into place until it seats with a click. On pod kits the pod often connects magnetically, so make sure it is sitting squarely and fully home. A coil that is not pushed in properly, along with a pod that is not clicked in, will not make contact, so the device cannot read it. Reseating firmly fixes a great many firing faults in seconds, so always try this before assuming anything is broken.

Clean the contacts

If reseating does not help, the contacts may be dirty. Over time e-liquid, condensation or grime can build up on the contact points under the pod or on the device's connection pin, breaking the electrical connection. Remove the pod or coil and wipe both the device's contacts and the pod's contacts with a dry tissue or cotton bud. For stubborn residue, a cotton bud lightly dampened with a little alcohol then dried works well. Make sure everything is dry before reassembling. Clean contacts let the device read the coil properly again, which clears many a check atomizer or no atomizer message.

Try a fresh coil

If the basics have not worked, the coil itself is the likely culprit, since coils wear out and occasionally arrive faulty. A burnt, gunky or simply old coil can stop firing or trigger a check atomizer error. Fit a brand new coil, remembering to prime it and let the filled pod stand for a few minutes before firing so you do not burn the fresh coil. If the new coil fires fine, the old one was the problem, which is common and easily solved by keeping spare coils handy. An atomizer short message usually points to the coil too, so a reseat or replacement normally clears it.

To rule out a worn coil, the Voopoo vape kits collection stocks genuine coils and pods for every Voopoo device.

Understanding error messages

Voopoo's error messages are safety features, not signs of a broken device, with each pointing to a likely fix. A check atomizer or no atomizer message means the device cannot read the coil, usually from a poor connection or a worn coil, so reseat, clean or replace it. An atomizer short message indicates a short circuit, again normally fixed by reseating or replacing the coil. A low battery warning simply means you need to charge. Reading the message tells you where to look, so rather than worrying, treat it as the device guiding you to the cause, then work through the relevant step above.

When to seek help

If you have worked through all of these steps, turned the device on, charged it, reseated and cleaned everything and tried a genuine fresh coil, yet it still will not fire, the device itself may have a fault. At that point it is worth contacting the retailer you bought it from, since a kit within warranty may be eligible for a replacement. Trying a known good coil and pod is the key test, as it rules out the cheap and common causes and points the finger at the hardware. If the trouble is a leak rather than firing, our guide on why a Voopoo kit is leaking covers that instead. For most people though, one of the simple steps above gets the Voopoo firing again.

The bottom line

A Voopoo kit that will not fire is usually an easy fix. Work through the steps in order: check it is on and unlocked, charge the battery, reseat the coil or pod, clean the contacts, then fit a fresh primed coil, which resolves the large majority of cases. Voopoo's error messages point you to the cause, so use them as a guide. Only if a genuine new coil and clean contacts still do not work is the device likely at fault, in which case the retailer can help. Most of the time, you will be vaping again in minutes.

For more guides across the range, visit the Brand Insights: Voopoo Vape Kits hub. When you are ready, head to the Voopoo vape kits collection.

Vaping products are intended for use by existing adult smokers and vapers aged 18 or over. Always follow the manufacturer instructions supplied with your Voopoo device. Sold in line with UK regulations.

Frequently asked questions