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How does the Loyalty Point system work?

At Vape Store Direct, we value repeat customers just as much as new ones!

By placing orders and signing up for an account with us, you will automatically earn points for every single eligible purchase you make. These points never expire and can be redeemed at any time to help save money on your next purchase!


- The value of loyalty points and rate of earning may be changed at our discretion.

- Loyalty points have no cash value and can only be applied against on purchases on our site.

- Accrued points never expire. Don't feel pressured into spending them straight away, you can save them for something special in the future.

- You receive 1 point per £1 spent, this is calculated after any other sales, discounts or offers have been applied and excludes shipping costs.


- Points will be applied to your account 72 hours after you purchase. Once applied they will then immediately be available to use.

- Purchases made using points will be treated the same way as if you paid the cash value. So in the instance of a return, or you ordering using points you were no longer eligible for, for example due to cancelled orders, the appropriate rate and deduction to any refunds or credits will be made.

1 point is worth 5p in terms of discount when used against an order, so its around 5% additional saving on top of our already fantastic prices.

Again, points cannot be "cashed out" and have no physical value.