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How do I clear my cookies/cache?

If you are struggling to view or access any area of our site, a common cause for this is the data stored locally on your device is out of date and no longer matches the information we have on our site. To ensure you see the latest products, sales and offer we highly recommend you try to clear your cookies and cache.


For a guide on how to clear your cookies & cache, please click here.



You can also follow these simple steps if you are using Google Chrome:

1) On your computer, open Chrome.

2) At the top right, click More .

3) Click More tools. Clear browsing data.

4) At the top, choose a time range. To delete everything, select All time.

5) Next to "Cookies and other site data" and "Cached images and files," check the boxes.

 

6) Click Clear data.


To clear your history and cookies iff you are using and iPhone or iPad (iOS):


1) Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies and browsing data from Safari won't change your AutoFill information.

To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

 

 

When there's no history or website data to clear, the setting turns grey. The setting might also be grey if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.

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