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Do you price match products?

We are able to price match products from other retailers. In order to qualify for our price match policy, the product must fall in line with a few terms & conditions as set out below:

- The product must be identical to do a like for like comparison, this includes colour, size, flavour etc.

- The product must be IN STOCK and available from a competitor within 7 days of your original purchase.

- The product must be from a reputable competitor (online or brick & mortar store). We will check to confirm if the competitor is a legitimate trader and it is our discretion if we deem the price match as a genuine claim. In most instances we review the site/business age, and background information about the company.

- The product must be from a competitor that is based in the UK who sells direct to consumers. We do not price match private sellers, auction sites or marketplace sales such as E-bay or Facebook.

- We DO NOT match pricing errors on other sites.

- Excludes offers that come with FREE products i.e kits that come with free e-liquids we cannot match the kit AND give the free liquid. You will be given the option of what discount or offer you would prefer. 

- Excludes clearance/sale lines on other retailers, this also applies to closing down sales. We will match their standard prices only.

- Comparison will also be made against product condition, delivery & service turnaround.

- We DO NOT match pricing obtained from being an exclusive member or against other competitor reward schemes.

If your order qualifies, we will issue the value back to you as credit on your account in your e-wallet to use against future orders.